Our Commitment to People & Animals in Community Together (PACT)
At the APA Adoption Center, we believe that creating the best outcomes for pets starts with collaboration, compassion, and community. Every decision we make is guided by our commitment to finding loving homes for adoptable pets and supporting the people who love them. By working hand-in-hand with the St. Louis community, we strengthen the human-animal bond and create lasting impact beyond our shelter walls.
As a PACT (People and Animals In Community Together) organization, we recognize that animal welfare is a shared responsibility. Through transparency, leadership, and meaningful partnerships, we are dedicated to helping pets thrive by supporting pet owners, educating the next generation, and fostering safe, inclusive, humane communities where both people and animals are valued. Together, we can make a difference -- one pet, one family, and one community at a time.
Based on compassion, transparency, and community-driven solutions, PACT is a forward-thinking model used by animal welfare organizations, like the APA, to ensure the best possible outcomes for pets. It is built on a shared set of guiding principles that help shelters, rescues, and animal welfare organizations provide exceptional care, ethical decision-making, and meaningful support for both animals and people.
The tenets of PACT include:
- Place every healthy and community-compatible animal. Every single one. At the APA, this means the needs of each animal are assessed individually. Healthy animals are defined as either having no signs of disease, or if disease is present, that it will not prevent the animal from having a comfortable life, as determined by our veterinarians. Community-compatible means that the animal has not shown signs of behavior that will likely result in severe injury or death to another animal or person. Community-compatibility is determined through multiple best-practice assessment methods.
- Ensure every unwanted or homeless pet has a safe place to go for shelter and care. We believe that every animal should have the opportunity to be nurtured, healed, and placed in a loving home. This is why our doors are open to every animal, no matter their age or condition. We believe it is unacceptable to turn animals away because they are old, sick, or lack of space.
- Assess the medical and behavioral needs of homeless animals and ensure these needs are thoughtfully addressed. When an animal arrives at the APA, we individually assess for disease, injury, and other treatable medical conditions and provide the appropriate care required. We never allow an animal to suffer. Each animal also receives a behavior assessment, which helps determine how we meet their behavior and emotional needs through enrichment, socialization, and training.
- Align shelter policy with the needs of the community. At the APA, we continually assess and align our work to meet the needs of animals in our community. This can be seen in the launch of our trap-neuter-release program for community cats, our Pet Partners program which provides resources for pets in low-income communities, our Safe Care program which provides temporary care for pets of survivors of domestic violence and sex trafficking, as well as our Heads-to-Tails Hope Fund which provides needs-based veterinary care assistance to pets of individuals in our community.
- Alleviate suffering and make appropriate euthanasia decisions. Compassionate euthanasia is a gift. We do not believe it is ever appropriate to let an animal suffer when a compassionate euthanasia decision can ease their pain. We also do not believe it is acceptable to warehouse a dangerous animal when it is known that they cannot be safely placed in the community. Animals need human connection and enrichment to thrive, which cannot be provided when limited to living in a cage for years with little interaction. To do this creates suffering. Each euthanasia decision is difficult and involves multiple professionals who consider the welfare of each individual animal and unanimously agree that euthanasia is the only humane option available.
- Enhance the human-animal bond through safe placements and post-adoption support. We understand that integrating a new pet into a home is both exciting and challenging. At the APA, we believe we have a responsibility to support each new family after adoption. To do this, we follow up each adoption to see how the pet is adjusting, answer questions, provide training resources and referrals, address shelter-related medical needs, and always offer the option to bring an animal back to the APA - without judgement - if the pet and family are not a good fit. This also means we do not place animals who are not community-compatible into homes where they may cause severe injury to children, other pets, or other people. When we can address behavior issues through adoption requirements (e.g., requiring that the pet be placed in a home with no young children), we do.
- Consider the health, wellness and safety of animals for each community when transferring animals. Each year, we save thousands of lives by transferring dogs and cats to the APA from communities that do not have people actively seeking to adopt them. This life-saving program brings with it a tremendous amount of responsibility. It is a responsibility to the animals already living in our community, as we do not want to bring in disease or illness that may make them sick. It is a responsibility to our community, as we want to ensure we are only bringing in pets who are safe. And, finally, there is a responsibility to the community from which we are transferring to understand and support the efforts they are making in animal welfare, often with limited resources.
- Implement inclusive policies and practices. Animals thrive when they have equitable access to the resources and support they need, regardless of their circumstances. The APA is dedicated to ensuring that our programs and services are inclusive, equitable, and responsive to the diverse needs of our community. We proudly offer bilingual adoption and wellness services, host bilingual adoption events, and provide an accessible website to better serve individuals needing accommodations. Additionally, we strive to accommodate sensory and physical needs through our programs and services. By seeking diverse perspectives, building strong partnerships, and working to remove barriers to pet adoption and care, we are committed to keeping pets with their families and fostering a more compassionate, connected community.
- Foster a culture of transparency, ethical decision-making, mutual respect, continual learning and collaboration. At the APA, we are fully committed to transparency. We report and openly share accurate statistics and policies. We open our doors to those who want to learn more, providing tours and explaining our protocols to anyone who asks, at any time. We take accountability when mistakes are made and work quickly to correct them. Integrity is at the root of every decision. We are innovative and forward-thinking, and work collaboratively with animal welfare partners across the industry to solve common problems. We understand that no matter how an organization defines themselves, we are ultimately working towards the same goal – the best outcome for all animals.
At the APA, we support compassionate, responsible, and humane care for every animal in our community, be it at the APA or elsewhere. We put these tenets into action in everything we do – through adoption programs that help several thousand pets find homes each year, wellness programs that help thousands of pets remain healthy, and through programs designed to help meet more specialized needs of our community, such as pets living in under-resourced communities or pets whose owners are leaving violent relationships. We do this because we care about the welfare of animals and believe this is the way to ensure the very best outcome for each.